Jan 26, 2022 · Simply put, when guests stay at a hotel, they expect these items to be readily available and free of charge: 1. Toiletries (e.g. Shampoo, lotion, etc.) 2. Personal care bs, shaving cream, razor, shower cap, hair dryer) 3. Coffee Kit (maker, coffee and creamer) 4. Tissue box. 5. Bathrobes and slippers. Ready to take things to the next level?